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Infrastructure Technical Writer

Skilledbase.com Melbourne

Jobs Information Technology

This is an excellent opportunity for an experienced Infrastructure Technical writer to join an evolving team. My client has recently completed an audit of their current infrastructure and have identified some gaps in the existing documentation. Your role will be to lease with the Security, end-user service desk, application services, we application support teams and fill these gaps with excellent documentation and graphical designs. The role is predominately around user access accounts and security, purpose and importance of managing accounts.

The Role

An experienced Technical Writer is required to review and build document the complex server and network infrastructure processes and procedures, user access management to support the services for a large organization within an ITIL framework. Responsibilities:

Documenting the clients current AS IS Infrastructure systems and service management processes via client/stakeholder Interviews and facilitating group workshops with the technical SME’s
Documenting the gaps within the infrastructure – Network and Security and Service Management
Preparing documentation using company templates and standards
Providing advice on document preparation based on project requirements
Creating and managing templates where necessary

ID #1588 Location Melbourne Industry Information Technology Type Contract Role Infrastructure Technical Writer Career Level senior Presence Remote

Required Skills

Here’s an overview qualifications you need for this job.

Communication
Organisational
Job Related
Solid experience in as a Technical Writer within an ICT ITIL and Managed Services environment Solid experience in documenting Infrastructure, processes and procedures according to specifications Excellent written and verbal communication skills Advanced level document management skills Excellent Skills in MS Word, Excel, Visio As this role will involve extensive consultation with the client and other Stakeholders at a senior level, strong interpersonal and relationship building skills are a must!
2 Languages
(Native)
English
Understanding
Speaking
Writing

Salary & Benefits

Here’s what you get.

Contract $600 - $650 p.d. /Month
Benefits

Company Information

A Brief Overview of the Company which posted this job offer

Skilledbase.com

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Contact Details

Skilledbase.com Melbourne Eastern Suburbs Mahira Ahmed- 03 9623 6751
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